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GCC
General Counsel
Consulting
provided
exceptional
service in helping
my organization
recruit for a hard
to fill position.
They did extensive
work on the front
end to understand
our needs and
our culture and
began referring
highly qualified
candidates almost
immediately.
 
Melinda Burrows
Deputy General Counsel
- Litigation and
Compliance, Progress
Energy Service Company
LLC
 

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In House Legal Job Listings

YOUR WINDOW TO A WORLD OF OPPORTUNITIES
 
Tax Expert - CPA, Enrolled Agent or Attorney
Refer job# FSLF138380
 
Tax Expert - CPA, Enrolled Agent or Attorney Duties: Providing Tax Advice, Tax Return Review and Preparation to TurboTax Customers. Help customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations. Create high quality customer interactions and experiences that instill confidence using deep customer empathy and audio/video tools. Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures and company policies to troubleshoot and resolve tax advice and preparation customer inquiries. Document customer interactions.

Qualifications: Must have active credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. Recent experience preparing federal and state individual 1040 tax returns using commercial tax preparation software (3+ years' preferred). Professional Circular 230 judgment. Audit experience a plus (IRS and state tax authorities). Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring. Excellent verbal and written communication skills. Ability to work in a fast paced environment with minimal supervision. Critical thinking, problem solving, and determination. Bilingual (English/Spanish) communication skills (written & spoken) a plus.
 
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