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General Counsel Consulting

General Counsel
Consulting
provided
exceptional
service in helping
my organization
recruit for a hard
to fill position.
They did extensive
work on the front
end to understand
our needs and
our culture and
began referring
highly qualified
candidates almost
immediately.

Melinda Burrows
Deputy General Counsel
- Litigation and
Compliance, Progress
Energy Service Company
LLC

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Counsel Jobs > Banking/Attorney/In House/Columbus, Ohio Job in Ohio > Banking/Attorney/In House/Columbus, Ohio

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Banking/Attorney/In House/Columbus, Ohio

Refer job# QBJC51482

O&C Senior Program Associate- Performance Monitoring (Law Firm Auditor) - TPO Controls The candidate will manage the independent quality assurance, oversight and governance including performance monitoring, audit and surveillance for CCB Specialty Operation Third-Party Providers. Responsible for conducting on-site Supplier Operational Risk Assessments for the performance monitoring of all outsourced Core Servicing functions to Third-Party Providers. Conduct Quality Control of Third Party Providers focusing on the operations management, utilizing the Supplier Operational Risk Assessment. This will specifically cover the review of Financial Statements, Personnel and Training as they relate to the Contract, Key Performance Indicators, Service Level Agreements, Change Control and Process Management. Conduct Quality Assurance assessments to detect performance anomalies and/or errors within a Third-Party Providers normal business processes and procedures. Manages to the Third-Party Providers performance-based scorecard, and conducts analysis of the gaps identified as a result of the Supplier Operational Risk Assessment. Partners with internal Delivery Management (DM) for the ongoing monitoring of the Third-Party Provider from an operations perspective. The partnership with the DM entails regular meetings to review the trending of specific areas of concern identified as part of the Assessment. Partner with DM on Action Plan(s) to close and or remedy issues. In addition, the candidate will make recommendations to the DM based on trending analysis on how to improve the performance of the Third-Party Provider and the overall relationship. Actively partner with internal Legal, Compliance, Sourcing, Information Risk Management, Resiliency and specific Line of Business partners to ensure compliance with the Third Party Management Processes and Procedures as it relates to the Supplier Operational Risk Assessment; conduct a pre-audit interview with the DM in preparation for the on-site Assessment, de-brief to review results and also meet on a regular basis to ensure that remediation, if applicable, is completed. Ensure that all escalation procedures and internal scorecards used to conduct on-site audits and performance reviews of Third Party Providers are followed by Internal Business Partners, Delivery Managers and key stakeholders. Identify and recommend areas of process improvement to enhance Third-Party Provider operational efficiencies and communicate to key stakeholders, including Information Risk Management, IT Risk Management and Delivery Management partners. Monitor and measure identified gaps as a result of vendor reviews, and ensure all internal and external partners are held accountable for their process improvement action plan(s). The candidate should have BS/BA degree: Accounting, Finance, and Business Administration; MBA or other relevant graduate degree preferred. Law Degree is desired. Law operations preferred. Must have 3+ years of audit, risk and/or controls experience preferred in public accounting or Financial Service industry. Financial Service, Banking or Insurance industry experience is preferred. Should have strong communication skills, both verbal and written.

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