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General Counsel Consulting

General Counsel
Consulting
provided
exceptional
service in helping
my organization
recruit for a hard
to fill position.
They did extensive
work on the front
end to understand
our needs and
our culture and
began referring
highly qualified
candidates almost
immediately.

Melinda Burrows
Deputy General Counsel
- Litigation and
Compliance, Progress
Energy Service Company
LLC

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Corporate/Attorney/In House/Jacksonville, Florida

Refer job# HQZU77164

Records Management Officer Duties: Provides leadership, direction, management and primary responsibility for the Company's records and information management (RIM) program. Serves as an advisor on issues concerning records management across all business lines and Bank locations. Lead and implement a records management strategy designed to meet the Company's policies, business goals, compliance obligations and the RIM program objectives. Project management and leadership skills with the ability to communicate goals and activities while seeing projects through to completion. Ensures the company is protected and acting in accordance with the Company's Records Management Policy and legal requirements. Work with attorneys, external firms, compliance, quality control, lines of business, and end user community to ensure proficiency, consistency and a high level of utilization of the integrated software applications. Anticipates stakeholder needs, monitors industry related technology and electronic document management trends, and leads the platform and systems strategy for the Company and enterprise stakeholders. Work across the enterprise to implement records management training programs and corporate record retention schedules, and administer records retention and disposal calendars for the organization. Maintaining records inventories, partnering with Information Technology ( IT ), Enterprise Vendor Management and various business areas to ensure compliance with the Records Management Policy and legal requirements. Utilizes proven project management processes and methodologies to deliver assigned projects on time and within budget and ensures compliance with regulatory, accounting and audit standards. Develop and communicate the strategic vision and direction for corporate document retention and destruction policies for both paper and electronic records. Work with partners in Compliance, Enterprise Risk Management, Enterprise Quality Control, Internal Audit and Business Units to ensure that records management policies and procedures are well understood and followed. Serve as day-to-day contact for enterprise in responding to questions related to records retention and other areas of expertise. Develop, maintain and update corporate retention and destruction schedules for all corporate records; develop RIM policies, processes and tools; maintain and update RIM SharePoint site. Work with partners throughout the enterprise to provide direction on issues which impact records management policies and procedures. Advise and consult on the effective implementation of document management systems, content management systems, knowledge management systems, imaging systems, records and file management applications, and other technologies for the storage and retention of company records to ensure that records retention and information governance requirements are incorporated in the system design. Recommend systematic technology solutions for automating lifecycle management of electronically stored information. Work with IT to develop and implement appropriate procedures for managing electronically stored records. Establish relationships with business units to ensure RIM compliance and identify areas in need of enhancement. Advise on operational and compliance responsibilities relating to the lifecycle management of corporate records regardless of media or format and develop and implement effective training for employees on records management matters. Continually evaluate the RIM program, benchmark external developments and industry best practices. Stay informed of state, local and federal laws affecting records retention. Assist with the retrieval of records, as appropriate, to meet legal requests for documentation, records or information; partner with litigation attorneys, IT and others to create and maintain automated legal hold and collection processes. Direct the operation of on-site and off-site physical records storage to comply with corporate retention policies; manage facility usage, inventories and budget, including contracts and relationships with storage vendors. Direct the transfer, storage retention and destruction of discontinued operations records in compliance with RIM policies. Ensure policies, procedures and protocols for the RIM program are well documented, tested, communicated and refined as operating business model and practices change. Review legal industry and trade association updates for best practices and emerging applications and methodologies. Qualifications: Bachelor degree required; J.D. Degree preferred. 10+ years of progressive records management experience working in a large corporation (Financial Services/Banking Services preferred) with a sophisticated records management program or similar setting required. Experience directly overseeing a RIM program required. Demonstrated experience in leading and completing RIM projects. Demonstrated experience facilitating cross-functional teams across lines of businesses and business units. Past experience implementing tools and systems to manage corporate records and information, including syst.ems to automate the governance of company information. Certification as a records manager (CRM) through the American Records Management Association (ARMA) preferred. Experience in Six Sigma or Lean preferred. Project Management certification preferred. Proficient with MS Office, MS Access, MS Project, MS SharePoint and web-based applications. Demonstrated project leadership experience, system support and training. Knowledge of laws and regulations applicable to the various record types created and maintained in a corporate setting, and the ability to research updates to such laws and regulations. A strong understanding of technology as it relates to records and information management, including systems for creating, storing and organizing electronic information and software, and RIM database management tools and related technologies. Proficiency with electronic records databases, including archival and back-up mediums and other business systems. Highly developed verbal and written communication skills, including excellent presentation and persuasive skills necessary to effectuate change across the organization and to foster a culture of commitment to high-quality records management. Self-motivated with the ability to work independently and drive projects through completion. Ability to build effective relationships with all functions and levels in the organization. Ability to effectively facilitate a cross-functional team to achieve common goals. Must have the ability to lead projects with great level of confidence while always demonstrating diplomacy, courtesy and respect. Ability to navigate between the big picture and the details, and readily adapt to changing business conditions and requests. Ability to work accurately and efficiently under time pressure, including the ability to formulate solutions to non-routine problems. Must have proven project management skills, including the ability to organize, motivate and ensure completion of deliverables by team members from various functional areas in the company. Must have the scheduling flexibility to meet the needs of the business, and willingness to work non-traditional hours.

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