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Melinda Burrows
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Energy Service Company
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Corporate - General Attorney in Austin, TX
Refer job# IXHX147170
 
Vice President - End User Operations - Corporate IT The candidate will lead the development and launch of the global End User Operations strategy from concept to delivery with a focus on new technologies particularly open extensible platforms. Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks. Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics. Strong people management skills with demonstrated ability to grow and mentor a high performing team. Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans. Analyze, automate, monitor and ensure the resiliency of the corporate landscape. Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation. Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities. Lead development of innovation and strategic direction in application of theories and concepts in end user technologies. Analyze all assigned services from a cost, capacity, and forecast perspective, and continually evaluate new technologies and applications. Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets. Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar). Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability. Must have 12+ years of work experience with a BS/MS in Computer Science / Computer Engineering, Science or Math, or at least 10 years of experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or at least 8 years of work experience with a PhD. Should preferably have 15+ years previous experience managing globally diverse support teams for a globally diverse Fortune 500 organization. Should preferably have 10+ years of experience and very strong understanding of the user workstation environment. Should preferably have 10+ years of experience with multi-OS platforms (Windows, OSX, Mobile). Should preferably have 10+ years of experience with workstation hardware and peripherals.
 
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